Welcome to Breakoutdoors

Contact & Delivery

Feedback

Here at BreakOutdoors, we constantly endeavour to provide great, all-round customer service.

We aim to ensure customers who visit our website are given sufficient information regarding certain products they look for.

Furthermore, once someone has chosen a product they want, we aim to ensure they are happy with the mechanics of the payment process, for instance, that it is secure and simple to understand.

And finally, we aim to ensure products are delivered to the customer promptly.

We consider ourselves to be an approachable, progressive company that responds and adapts to customer feedback, whether it’s positive or negative. If you have a message for us, please feel free to send an email to the following address at: info@breakoutdoors.co.uk

Here’s a selection of the feedback we’ve received recently about our customer service:

10/08/2012

We have been delighted with Breakdoors and their exemplary class customer service (Amjid Parvas) and competitive prices. I have not come across such great aftercare and helpful attitude from a company in years. All our orders arrived exactly as promised, and when we had a manufacturer problem with one of our tents, Amjid sorted it out personally for us really well. I could not recommend the company highly enough if you need to buy any item of outdoor equipment
Kind regards
Doug

11/06/2012:

Hi Amjid, thanks so much, great service and you have been so helpful, we will definitely be ordering again.

Regards

Claire Perry

28/05/2012:

 

Hi Amjid,

I received the replacement table on Friday as you said I would, I am amazed at the speed and the courteous way in which you have dealt with this, I have really appreciated it.

Thank you so much. Regards Maureen

27/04/2012:

Hi Amjid ,
I received the parcel this week. And just wanted to say that I never had such a high quality customer service, it was absolutely perfect. Cany describe how satisfied with your service I am. Thanks a lot and I will defintely buy from you in a future.
Thanks and Have nice day.
Kind regards,
Vic

05/04/2012:

Good morning David,
Just to let you know, the footprint arrived 10 minutes ago.
Thank you so much for keeping us up-to-date and more importantly, despatching this next day to us.
Your excellent customer service is very much appreciated.
Thanks again
Deborah Higham

05/04/2012:

Just wanted to say thank you for such a fantastic service. My order arrived this morning, bang on the time quoted in your email. Can't wait to try it out :-)

Maggie Wilkins

29/02/12:

I’d just like to say thank you for such a great delivery service! I've never been given such a short and accurate time slot before and usually have to wait in all day so not to miss a delivery - makes me wonder why all courier companies can't do the same!

Many thanks

Joy 

12/07/11:

Just wanted to say thanks. The tent arrived today. It is a lovely product and we are looking forward to using it. We nearly bought the Outwell Reef at nearly 2.5 x the price but saw this tent and are really pleased we did! Thanks for a speedy delivery and good communication.

Jess

24/05/11:

Hi
Table has been collected.  Fantastic service. Thanks very much.
Paula

19/05/11:

Just to say a million thanks!  Faulty tent has been collected and new one delivered - not checked it yet but feel confident we won't have a problem twice.

Your customer service is second to none - thank you so much for saving our holiday!

Kindest regards

Wendy

06/05/11:

Hello,

I would like to thank you for the excellent service I received from yourself yesterday.  I feel that when an individual does so much to exceed a customers’ expectations they deserve credit for it.  I will certainly be telling my friends about your company and the service that I have received.
Thank you again.
Peter Hadwin

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